This Privacy Policy is a starting template. Replace it with finalised wording reviewed by your legal team before going live.
1. Who we are
Your Conveyancing Services (“we”, “us”, “our”) operates yourconveyancingservices.com. We’re committed to protecting your personal data and being transparent about how we use it.
2. What information we collect
When you use our quote form or contact us, we may collect:
- Your name and contact details (email, phone number)
- Property details (postcode, transaction type, sale/purchase price)
- Technical data such as your IP address, browser type, and how you use the site
3. How we use your information
We use your data to:
- Provide you with a conveyancing quote and pass your details to Convey Law for the legal work
- Respond to enquiries you send us
- Measure and improve our website (analytics — only if you’ve consented)
- Deliver and measure marketing campaigns (only if you’ve consented)
4. Lawful bases for processing
We rely on the following lawful bases under UK GDPR: consent (for marketing and analytics cookies), contract (to deliver the quote you’ve asked for), and legitimate interests (running and securing our site).
5. Who we share data with
We share your quote details with Convey Law so they can prepare your conveyancing instruction. We may also use trusted suppliers (e.g. analytics, hosting, email) — all of whom are bound by data processing agreements.
6. How long we keep it
We hold quote enquiry data for up to 24 months. Case data is retained by Convey Law in line with their own retention policy and Solicitors Regulation Authority requirements.
7. Your rights
You have the right to access, correct, delete or restrict use of your personal data, and to object to processing or request portability. To exercise these rights, email us at info@yourconveyancingservices.com.
8. Cookies
We use cookies to make the site work and (with your consent) to measure usage and deliver ads. See our Cookie Policy for the full list and how to manage your choices.
9. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent change.
10. Contact & complaints
Contact us at info@yourconveyancingservices.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.